Serapool Mobile CRM is a B2B CRM system specially prepared for dealers. Serapool Mobile CRM Application, which was developed to digitalize dealer management processes and gather communication channels in one place, aims to provide a quality and fast supply process to the end consumer by accelerating the operational processes between Serapool and its dealers.
Serapool Mobile CRM
Dealers can view products and price lists through the application. They can search for products with special parameters and perform detailed filtering. They can get a price quote. They can track the offer date, validity date, total amount and latest status of the offer. They can view Latest Orders and all orders in a list, view details of the order, order date, estimated delivery date, total amount and the latest status of the order. Before placing an order, they can create a project drawing request for situations where an architect needs to physically visit the project area and conduct a feasibility study after examining it, and they can instantly monitor the request approval status. They can create support requests for questions and problems, view the resulting requests and rate them by evaluating them. Thanks to the quick search feature, they can instantly access the requests they want. They can list the special campaigns defined by Serapool Porselen AŞ from the opportunities/campaigns section. Dealers can request samples for products and monitor the status of the request in real time. Thanks to the notifications feature, they can easily follow the process with notifications such as the sample has been updated, your support request has been answered, your offer has been approved, your project request has been approved, your offer has turned into an order.
